Privacy Policy

Last updated: November 7, 2025

Birchstone Coffee Co. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us online.

This site is hosted on Squarespace, which provides the online platform that allows us to sell our products and operate our website.

1. Information We Collect

We collect information in the following ways:

  • Personal Information — When you place an order, sign up for emails, or fill out a form, we collect details such as your name, email address, shipping address, billing address, and payment information.

  • Automatic Data (via Squarespace) — Squarespace automatically collects certain information through cookies and similar technologies, such as your IP address, browser type, device information, and how you interact with our site.

  • Email Marketing — If you choose to subscribe, we may collect your name and email address to send newsletters and updates.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Send you marketing or promotional messages (if you’ve opted in)

  • Improve our products, website, and customer experience

  • Comply with legal and tax requirements

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any message we send.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties who help us operate our business, including:

  • Squarespace (for website hosting, commerce, and analytics)

  • Payment processors (to securely handle transactions)

  • Roasting and fulfillment partners (to ship and deliver your orders)

  • Email marketing services (to send newsletters, if you’ve subscribed)

All partners are required to handle your information securely and use it only for the purpose of providing their specific services to us.

4. Cookies

Squarespace uses cookies and similar technologies to:

  • Enable site functionality (like your shopping cart and login sessions)

  • Analyze site traffic and performance

  • Support marketing campaigns

You can manage or disable cookies through your browser settings. For more details, visit Squarespace’s Cookie Policy.

5. Data Security

We take reasonable steps to protect your information. Squarespace encrypts data transmissions using HTTPS, and payment data is handled securely by PCI-compliant providers.
That said, no online system is 100% secure, so we cannot guarantee absolute protection against unauthorized access.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request information about how your data is used

To exercise any of these rights, contact us at birchstonecoffee@gmail.com.

7. Third-Party Links

Our site may include links to external websites. We’re not responsible for the privacy practices or content of those third-party sites.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Birchstone Coffee Co.
Newmarket, NH
📧 birchstonecoffee@gmail.com